cPanel Hosting Reseller

The cPanel reseller hosting mode of operation operates by severing cPanel hosting server(s) into predefined reseller packages, which are then peddled as individual reseller plans. Every single cPanel-based reseller site hosting account is powered by the WebHost Manager (WHM) admin device. WebHost Manager is the location where the reseller creates the shared web hosting packages promoted on behalf of his own brand name. Here are the common steps a regular cPanel webspace hosting reseller must undergo:

1. Pick a billing/invoicing software platform

So as to collect money from their customers, the resellers need to obtain a billing system connected with the cPanel/WHM module. The best known billing platforms for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Establish a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some type of an invoice processor (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller will not be able to collect any credit/debit card payments from his site hosting clients. This merchant account needs to be created inside the desired invoicing platform by the ardent reseller.

3. Establish a domain name reseller account

If you are going to offer domain name registration and transfer services to your customers, you have to create a domain reseller account with a given domain registrar and to link it inside the billing processor.

4. Create the shared hosting plans

The cPanel reseller web page hosting business mode of operating allows the reseller to promote shared hosting plans exclusively. Utilizing the WebHost Manager interface, the wholesale web site hosting resources need to be segmented into smaller packages.

5. Select the prices for the shared hosting accounts

Now is the time for the reseller to set the price tags for the promoted shared site hosting packages. While doing this, it's preferable to pay good attention to the fact that inside the billing system (which is separate from cPanel and WebHost Manager, i.e. a 3rd login location for the reseller so far and 2nd for the customers) the customers will be able to have a peek at their invoices (due or paid) and the earlier transactions made, i.e. this is the Billing Manager for the earnest cPanel hosting customers too. cPanel has almost 150 sections inside (the client needs to pick up promptly), but does not offer any Billing or Invoice Manager. Can you imagine that?

6. Choose the prices for the domain names

The customer interface offered by cPanel also does not support very crucial domain name manipulations, such as registrations, transfers, renewals, parking, DNS registrations, Domain Name System record alterations, etc. So, this invoice platform is also offering a location for the enthusiastic cPanel hosting customers where they can execute some (albeit, not all) of the abovementioned critical domain management and manipulation operations. So, now is the time for the reseller to choose which top-level domain names (TLDs) will be marketed and to choose their corresponding registration, transfer and renewal prices.

7. Add a technical support system

Another thing that is absent in the client interface offered by cPanel is a customer support section (a trouble ticket system). Based on the invoice software the reseller has selected already, a trouble ticket platform is either available or not. If it is not included, the reseller has to provide a technical support system and to install it somewhere. Somehow the shared web page hosting customers should be aware of its existence.

8. Link the order wizard with the website

Finally, now is the time for the reseller hosting site itself. There the shared webspace hosting packages and domain names can be purchased by the potential customers. The entire site must operate in perfect harmony with the billing software. This implies, within the web site, the order wizards and the order pages need to be connected accurately.

Let's sum up the login places available with the cPanel webspace hosting reseller solutions. There are at least 2 and maximum four locations to log in to, which can be quite embarrassing for the resellers and mainly for the customers.

For the reseller the login locations are:

(1) cPanel (for the reseller web site); (2) WebHost Manager; (3) the invoicing gateway; (4) the client support system (this is in the event that the payment processor does not already incorporate it - some do, others don't).

Login places for the keen cPanel web space hosting customers:

(1) cPanel; (2) the payment gateway; (3) ultimately the customer support platform.